RETURN POLICY
ALL SALE ITEMS ARE FINAL SALE.
We do not accept returns unless there is a defect with the product. In the rare event that an order is shipped with a defect or damage, we will offer a replacement if the defect is reported within 5 business days after receiving the item along with photo proof of the defect.
We do not accept returns, exchanges, or replacements in case the reason is due to the item being too small or too large.
Returns are accepted only under the following conditions:
- The return must be received by Ashworth Scott Life Sculpting within 10 business days after receiving your products.
- The returned item must be unworn and in new condition.
- All returns are subject to a $5.00 restocking fee per package.
We must be notified before returning any items. Please message us your full name, order number and the item(s) you would like to return. Do not ship a product back unless it has been approved. Returned items must be in brand new condition and in the original packaging as you received it.
Customers are responsible for all shipping costs when returning the product(s). A partial refund consists of the final sales price minus a restocking fee of $5.
Our customer service team is always here to help you with your concerns. Send us an email at nahkila_isha@aslifesculpting.com and we will get back to you within 24 – 48 business hours.
REFUND POLICY
The customer is responsible for the shipping costs associated with returning the item(s). After receiving the returned item, Ashworth Scott Life Sculpting will credit a partial refund on the customer's account consisting of the original purchase price minus the $5 restocking fee.
Ashworth Scott Life Sculpting will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Ashworth Scott Life Sculpting.
In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. It is your responsibility to contact the post office and file a claim for the missing package.
